PUBLIC NOTICE

While we are updating our current software, all returns for on-line orders must be temporarily processed through our main office.  Credits may take up to 14 days.
We apologize for any inconvenience and thank you for your cooperation.

RETURN POLICY

  • Requests for refunds or exchanges must be made within thirty (30) days of original purchase.

  • Returned merchandise must be in its original condition and in its original, sealed container.

  • For online orders, the order ready for pickup email is the receipt and must be retained and presented for any return.

  • Cash will be refunded for a return if the total of the return is one hundred dollars ($100.00) or less and is accompanied by the appropriate receipt.

  • Credit Card purchases will be refunded by crediting the account on which the purchase was made when the return is accompanied by the appropriate receipt.

  • Customers requesting refunds or exchanges without a receipt will be issued a New Hampshire Liquor & Wine Outlet Merchandise Credit in the dollar amount of the lowest price of the returned product in the last three months, up to a cumulative total of one hundred dollars ($100.00).

  • All refunds which are outside of the parameters of this Return Policy must be submitted as a request for refund through Store Operations for Commission approval.

Please Note: Customers purchasing for large events should speak to the Store Manager regarding the return and refund arrangements at the time of purchase.